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Privacy Policy for Redefine Fitness

Last updated: May 4, 2025

Welcome to Redefine Fitness (“we”, “us”, or “our”). We operate premium personal training studios located in New York—Mount Sinai and Stony Brook—and value the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://redefine-fitness.com) or engage with us in person or online.

1. Information We Collect

1.1 Personal Information You Provide

  • Contact details: name, email address, phone number, mailing address
  • Account information: username, password (hashed)
  • Health and fitness data: medical history, goals, assessments, workout metrics
  • Payment information: credit/debit card details (processed by third-party payment processors)
  • Communications: messages, feedback, survey responses, chat logs

1.2 Information Collected Automatically

  • Usage data: pages visited, time and date stamps, referring/exit pages, device and browser type
  • Cookies & tracking: cookies, web beacons, and similar technologies to improve website performance and personalization

1.3 Information from Third Parties

  • Social networks: if you choose to log in via Facebook, Google, etc., we may receive your name and email address
  • Analytics providers: usage statistics and site performance data from Google Analytics, etc.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our services, including scheduling, assessments, and program delivery
  • Process payments and send invoices
  • Personalize your experience and deliver targeted promotions
  • Communicate updates, offers, and educational content
  • Analyze usage patterns to improve our offerings and website functionality
  • Comply with legal obligations and respond to law enforcement requests

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Understand and improve site performance
  • Deliver relevant marketing content

You can manage cookie preferences or disable cookies via your browser settings; note that disabling cookies may affect certain features.

4. Third-Party Services

We may share data with trusted third-party providers to perform functions such as payment processing, scheduling, email delivery, and analytics. These providers are contractually obligated to maintain the confidentiality and security of your data.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information. While we strive to secure your data, no system can be completely secure; please notify us immediately if you suspect any breach.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we securely delete or anonymize your information.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access or receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion or restriction of processing
  • Object to processing or withdraw consent
  • Port your data to another service provider

To exercise these rights, please contact us at privacy@redefine‑fitness.com.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, contact us for removal.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post the revised version on our website with the “Last updated” date. Significant changes will be communicated via email or prominent notice.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Redefine Fitness
271 Route 25A, Mount Sinai, NY 11766
Stony Brook, NY 11790
Email: management@redefine‑fitness.com
Phone: (631) 364-9027

Thank you for trusting Redefine Fitness with your personal information. We are committed to maintaining your privacy and providing a secure, high‑end fitness experience.